Your privacy is vital to us. At Speech and Language Techniques Ltd, we abide by some fundamental principles:

We only ask for personal information when it is necessary for providing our service to you.
• We only share your personal information to comply with the law or with other Multidisciplinary Professionals involved, such as GPs, Educational Psychologists, and/or school staff, with your consent.
• Personal information is kept only in encrypted and password-protected software applications and is deleted from hardware and email servers.
• We aim to make it easy for you to amend details that we hold about you.
• We will only contact you to discuss therapy-related issues, resolve invoicing issues, or occasionally to let you know about relevant upcoming speech and language therapy-related clubs and training courses. We will make it as easy as possible to unsubscribe from future emails.

Client Privacy
All clients will read and sign our Terms and Conditions and Terms of Service. All of the information collected is deemed necessary to provide a competent Speech and Language Therapy service to you. Your details will not be shared without your consent, and you will only be contacted regarding assessment, therapy, or occasionally upcoming Speech and Language Therapy events relevant to you. Your email will be kept safe and will not be used for spam. It will be made easy to unsubscribe from future emails.

Gathering of Personally Identifying Information
Information is gathered via our Consent to Assessment and Treatment form, completed and signed before a client is taken into our Duty of Care. We do not store any financial information or card details.

Storage of Personally Identifying Information
All personal information gathered from clients forms part of their health record and is securely stored into Google drive. Contact information is also kept securely. As a medical record, Speech and Language Techniques Ltd must comply with Health and Care Professionals Council guidelines and must securely store the records until seven years after treatment OR, in the case of a paediatric client, until the client reaches the age of 25. Following this period, the records will be deleted. Speech and Language Techniques Ltd complies with General Data Protection Regulations 2018, and no personally identifying information is disclosed or shared without prior consent unless the organisation is legally required to do so (e.g., if requested by police, social services, or solicitors/legal representatives). Speech and Language Techniques Ltd takes all measures reasonably necessary to prevent unauthorised access, use, alteration, or destruction of potentially personally-identifying and personally identifying information.

Request for Information
Clients and clients’ legal representatives have the right to request all information held about them on our systems. Speech and Language Techniques Ltd will respond to all such requests within 30 days. Requests should be made in writing and addressed to Meera Mehta, Director.

Data Amendments
All clients have the right to correct any data held by us, including personal details on reports or other documents. Please submit all such corrections in writing to your treating therapist. It is the client’s responsibility to ensure that we have up-to-date address and contact details and to notify us of any changes immediately.

Aggregated Subscriptions
Statistics about website visitor behaviour may be collected by Speech and Language Techniques Ltd, such as monitoring the most visited web pages. However, this information will not contain personally identifying information and will only be used internally for website development purposes.

Privacy Policy Changes
Our Privacy Policy will be stored on our website. There may be minor changes from time to time at our discretion. You are encouraged to frequently check this page for any changes to our Privacy Policy.

Data Protection Officer
Speech and Language Techniques Ltd are the data controller, and Meera Mehta is the designated Data Protection Officer. You can make a complaint about control of your information to Meera Mehta by email at info@sltechniques.co.uk